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Bedding & Mattresses / Queen Air Mattress
Customer Support
Our Xsleep US-based team is here to assist you whenever you need help. Whether you call or email, we ensure the best customer communication. We are committed to continuous improvement in our communication strategies to support you.
Luxurious Cozy Comfort
Experience supreme skin-friendliness and unparalleled comfort as soothing as a memory foam mattress. Our ultra-comfortable 16" Queen air mattress with an in-built pump is designed to ensure a restful sleep.
Innovative Pump Technology
Our 80" x 60" x 16" Queen air mattress with an in-built pump offers fast inflation and deflation in just 3 minutes, 30% faster than other models. Perfect for ensuring quick setup and easy usage.
High-Quality Durability
Ours is a superior product, constructed with high-quality materials that are waterproof and puncture-resistant. The 16" raised Queen air mattress features an ergonomic design, exquisite craftsmanship, and stable structural support for a full-body feel, accommodating up to 660 lbs.
Space-Efficient and Portable
The ideal travel or guest bed, our air mattress is perfect for home use or overnight guests. Its quick setup and space-saving design make it easy to bring the luxury of a comfortable air bed anywhere, making life easier.
Key Features Summary
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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